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We apologize for any delay in updating your order status due to high volume of orders during the sale. Please bear with us as we work to get back to you as soon as possible. Thank you for your patience.

If you need assistance and can't find the answer to your question on our Frequently Asked Questions page, please don't hesitate to contact our friendly Customer Care team by filling in the form or WhatsApp us (+852 9729 1767 for messaging only).

Monday – Saturday: 10am - 7pm

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For warranty–related matters – visit the Warranty page for more information.